Help & FAQ

Find answers to common questions about AppFinder, deals, and using the platform.

Getting Started

What is AppFinder?

AppFinder is a platform that helps you discover exclusive discount codes for popular SaaS (Software as a Service) products. We partner with verified vendors to bring you special deals that you won't find elsewhere.

Our platform is completely free to use - you only pay when you purchase a product directly from the vendor using our discount codes.

How do I get started?

To start saving on SaaS products:

  1. Create a free account using your email or Google
  2. Browse our curated collection of SaaS deals
  3. Click "Reveal Code" on any deal you're interested in
  4. Use the revealed code during checkout on the vendor's website

Deals & Discounts

How long do discount codes remain valid?

All vendors on AppFinder commit to maintaining their discount codes for a minimum of 6 months from the listing date. This ensures you have ample time to:

  • Evaluate the product thoroughly
  • Make an informed decision
  • Plan your budget accordingly

Note: While 6 months is the minimum duration, many vendors choose to extend their offers beyond this period.

Are the discount codes really exclusive?

Yes! We work directly with SaaS vendors to negotiate special discounts for our users. Many of these deals are exclusive to AppFinder and cannot be found elsewhere.

Each vendor commits to maintaining these offers for at least 6 months, ensuring you have time to evaluate the product before making a decision.

Why can't I see the discount code without an account?

We require account creation to prevent abuse of our exclusive deals and to ensure vendors can track the effectiveness of their offers. This helps us maintain strong relationships with vendors and continue providing valuable discounts to our users.

What if a discount code doesn't work?

While we make every effort to ensure all codes are valid, sometimes vendors may modify their offers. If you encounter an invalid code:

  • Double-check that you've copied the code correctly
  • Verify that you meet any special requirements (e.g., new customers only)
  • Contact us through our support page, and we'll investigate

Platform Security

Do you verify sellers on the platform?

Yes, we have a strict verification process for all vendors. Before listing on AppFinder:

  • We verify the company's legal status and ownership
  • Check their product's reputation and market presence
  • Review their customer support infrastructure
  • Test their product functionality and reliability
  • Verify their ability to honor discount codes

Do you test the products before listing?

Absolutely! Our team thoroughly tests each product before it's listed on AppFinder:

  • Full functionality testing of core features
  • Verification of the signup and onboarding process
  • Testing of discount code application
  • Review of customer support responsiveness
  • Assessment of user experience and interface

This ensures that every product meets our quality standards and provides real value to our users.

Account Management

How do I change my account email?

We do not currently support changing your account email. Please create a new account with the desired email address.

Can I share my account with others?

No, account sharing is not permitted. Each user must create their own account to access deals. This helps us prevent abuse and ensure vendors can maintain their generous discount offers.

Payments & Support

Does AppFinder handle payments?

No, AppFinder does not process any payments. When you use a discount code, you'll make your purchase directly on the vendor's website. All payment processing, product delivery, and support are handled by the vendor.

Who do I contact for product support?

For any issues with a SaaS product you've purchased, please contact the vendor directly. AppFinder is a deal discovery platform and doesn't provide product support.

However, if you have questions about using AppFinder or issues with discount codes, please contact us through our support page.

Reviews & Feedback

Can I leave reviews for products?

Yes! We encourage users to share their experiences with products they've purchased through AppFinder. We regularly reach out to users to ask their experience using the product.

Note: Reviews must be based on actual product usage and follow our community guidelines.

About AppFinder Help Center

Our comprehensive help center covers everything you need to know about using AppFinder to discover exclusive SaaS discounts. From getting started with your account to understanding how our verification process works, we've compiled the most frequently asked questions to help you make the most of our platform.