Charla Live Chat

Deliver an exceptional customer experience for both new and existing customers. Charla Live Chat connects you with your visitors instantly, so you can be there for your customers, for all their sales and support needs. Use Charla intuitive Agents Dashboard to quickly respond to customers when it matters the most. Get insights on the visitor profile and conversation history, and respond fast with canned responses and live translation.

• Take the load off your agents with custom Chat flows and AI Chatbots.
• Knowledge Base and Help Desk. Every tool you need to deliver the best support.
• Chat on the Go. Native iOS and Android App to always be connected on the go
• Multi-Site Support. Have one inbox for all your different stores.
• Customer Feedback. Gain insights into what concerns or delights your customers.