Getgabs

The idea behind Getgabs emerged from a simple observation: most businesses still struggle with managing customer conversations across channels. Whether it's replying to leads, sending bulk updates, or following up on abandoned carts, communication was fragmented and inefficient. Recognizing the dominance of WhatsApp as the go-to platform for communication in India, the founders set out to build a solution that would help brands tap into its massive user base—with ease, intelligence, and control.

Getgabs was thus born, combining powerful backend infrastructure with a clean, intuitive frontend interface, allowing any business—whether a startup or an enterprise—to integrate WhatsApp into their customer journey.

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Core Offerings

1. WhatsApp Business API Onboarding

Getgabs is an official Meta Business Partner, enabling businesses to seamlessly apply for, configure, and launch their verified WhatsApp numbers. The onboarding process is made frictionless with full compliance, personalized support, and fast turnaround times. Businesses can go live with their WhatsApp numbers in just a few days.

2. AI Chatbots for Smart Conversations

The Getgabs platform comes with an easy-to-use chatbot builder that requires zero coding knowledge. These chatbots are capable of:

• Responding to FAQs

• Capturing leads

• Handling customer support tickets

• Booking appointments or product demos

• Collecting feedback or forms

These bots work 24/7 and help businesses reduce response time, increase engagement, and save on operational costs.

3. WhatsApp Marketing & Bulk Messaging

Getgabs enables businesses to run targeted marketing campaigns over WhatsApp, complete with rich media (images, PDFs, videos, buttons, catalogs). The platform supports segmentation, scheduling, analytics, and performance tracking. Unlike traditional SMS or email, WhatsApp marketing sees open rates of over 90%, making it a high-ROI channel.

4. WhatsApp Form Feature

One of Getgabs’ most innovative offerings is the WhatsApp Form, which allows businesses to collect structured data (like leads, survey responses, registrations) inside WhatsApp itself. This eliminates the need for external landing pages and enhances the user experience by allowing customers to complete actions within the app they already use.

5. Integrations & Custom Solutions

Getgabs integrates smoothly with popular CRMs, eCommerce platforms (like Shopify), ERP systems, and tools like Google Sheets. For businesses needing tailor-made solutions, the team offers custom development, API connectors, and workflow automation tailored to industry-specific use cases.